Terms of Service
Effective Date: July 14, 2026
Last Updated: July 14, 2026
1. Service Description
AstroZen (“we”, “our”) provides a digital energetic-architecture analysis report (the “Dossier”) generated by proprietary algorithms combining astrological frameworks, personality models, and AI language models. The Dossier is a lifestyle and personal-development product intended for reflection and self-inquiry.
Not medical / legal / financial advice. The Dossier is not a medical diagnosis, psychological evaluation, therapy, prescription, financial forecast, legal instrument, or replacement for professional advice. Do not use it to make health, safety, financial, or legal decisions. If you are experiencing a medical or mental-health crisis, contact a licensed professional or emergency services in your jurisdiction.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase. By placing an order you confirm you meet this requirement and that the birth data you submit is your own or that of a person who has consented.
3. Purchase & Delivery
- Payments are processed by Creem (PCI-DSS Level 1). Prices displayed at checkout are final.
- Delivery is available through a private download button on the post-payment page and a separate secure link sent by email through Resend, typically within 15 minutes of confirmed payment.
- Private download access remains available for 7 days. You are responsible for downloading and securely retaining your own copy during that period.
- AI generation may occasionally fail. If delivery has not occurred within 15 minutes, contact us — we will retry or issue a full refund.
4. User Responsibilities
You agree to provide accurate birth data (name, date, time, location) and a valid email address. AstroZen is not liable for reports rendered on inaccurate data. Any decisions you make based on the Dossier are entirely your own responsibility.
5. Acceptable Use
You agree not to:
- Reproduce, resell, or redistribute the Dossier or its methodology
- Attempt to reverse-engineer the underlying algorithms
- Automate purchases, exceed rate limits, or bypass authentication
- Submit fraudulent payment methods or third-party card data
- Use the service in a way that violates applicable law or third-party rights
6. Intellectual Property
The AstroZen brand, site design, analytical framework, prompt engineering, and generated Dossier content are the intellectual property of AstroZen. You are granted a personal, non-transferable license to read, print, and store your Dossier for private use. All other rights are reserved.
7. Limitation of Liability
To the maximum extent permitted by law, AstroZen's total liability for any claim arising from the service is limited to the amount you paid for the Dossier. AstroZen is not liable for indirect, incidental, consequential, or punitive damages, including loss of data, opportunity, or emotional distress.
8. Third-Party Sub-Processors
The service depends on third-party infrastructure providers (Creem, Supabase, Upstash, DeepSeek, Resend, Vercel, Cloudflare). See our Privacy Policy for the full list, purpose, and data shared with each.
9. Termination
We reserve the right to refuse service, cancel orders, or terminate access without notice for any behavior that violates these Terms, constitutes fraud, or endangers system integrity. Refunds in such cases are at our sole discretion.
10. Governing Law & Disputes
These Terms are governed by the laws applicable at AstroZen's registered place of business. Disputes shall first be resolved through good-faith negotiation; failing that, through binding arbitration or the competent courts of the same jurisdiction.
11. Changes to Terms
We may update these Terms occasionally. Material changes will be reflected in the “Last Updated” date above. Continued use after changes constitutes acceptance.